Rejected Orders Explained And How To Prevent Them

Rejected order status can occur when MultiChannelWorks does not have all the information required to assign the order with any other order status. This can occur due to various reasons although it usually indicates that some setting needs to be applied in your account to accommodate these orders. if you see rejected orders use the…

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General Account Settings

Manage billing from ‘Welcome’ > ‘Billing History’ Manage account from  ‘Welcome’ > ‘Upgrade Membership’ Manage module subscriptions from ‘Integrations’ > ‘Addons & Modules’

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How to Get Help

Need help? OK, we love to help and we want to give your our full support. To see help guides and links to our support desk click the help icon..   You can also contact our support team by submitting a new support ticket directly from the help center. Alternatively you can send an email…

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